Effective Date: 22-04-2025
Welcome to Maharani Wardrobe. Please read these Terms and Conditions carefully before placing your order. By shopping with us, you agree to the policies outlined below.
1. General
These Terms govern your use of our website and the purchase of products from Maharani Wardrobe. We reserve the right to change or update these policies at any time, so please review them before each purchase.
2. No Refund Policy
We do not offer refunds under any circumstances. All sales made on our platform are final.
Please ensure that you carefully review your order details, product description, and specifications before completing your purchase.
3. Return Policy (Defective Items Only)
We only accept returns if the product you received is defective or damaged upon delivery.
To be eligible for a return:
- You must record a full unboxing video clearly showing the sealed package and the defect upon opening.
- The video must be uninterrupted and unedited, starting from the moment you open the sealed package.
- You must contact us within 48 hours of delivery.
- To initiate a return, please email us at fashion@maharaniwardrobe.store with the following:
- Your order number
- The unboxing video as described above
- A brief explanation of the issue
If your return is approved, we will provide instructions for returning the item. Please note that customers are responsible for return shipping costs unless otherwise agreed.
4. No Cash on Delivery (COD)
We currently do not offer Cash on Delivery as a payment option.
All orders must be paid for online at the time of purchase via available secure payment gateways.
5. Shipping & Delivery
We aim to dispatch all orders promptly, but we are not responsible for delays caused by courier services or incorrect shipping information.
Please ensure all details are accurate before confirming your order.
6. Customer Support
If you have any questions or need help, feel free to reach out:
Email: fashion@maharaniwardrobe.store
Phone: [Your Contact Number]
By placing an order with Maharani Wardrobe, you agree to abide by the above Terms and Conditions.